Waters Corporation

  • Jr.Excellence Center Representative

    근무위치 KR-Seoul
    요청서번호
    8877
    회사명
    Waters Division
    분류
    Administrative Support
    종류
    New Hire
  • 개요

    The service response center person need a keen understanding and a positive attitude.
    Also It will have the leadership to represent Waters Korea services.

    1 SVC Response Center and CIT
    2. CRM quotation
    3. Support all back-office works in Customer Success department

     

    1       

     

     

    책임

    1 SVC Response Center
    1) SVC FSE Assign & Engineer call-back
    2) Assign to Sales
    3) Assign to MKT
    2. CIT support
    1) Inform PM/Qualification to Engineer
    2) Other administrative works with CIT
    3. CRM quotation
    1) instrument transfer Quotation to customer
    2) SVC part Quotation to Dealer
    4. Support all back-office works in Customer Success department
    5. Other administrative works in coordination with F&A team

    자격요건

     Requirements

    1. Actively engaged internally and externally
     2. Excellent organizational skills, ability to multi-task and attention   to detail
     3. Above College Degree 
     4. Strong computer skills such as excel, etc
     5. Seeks out feedback and learns from experience.
     6. Strong communication and understands how the service process

     

    Competencies

     - Communication & Interpersonal Skill Teamwork

     - Customer Commitment

     - Continuously develop oneself independently.

     - Diligence and sincerity

     - Multi-tasking & Time Management

     - Actively collaborates and share information based on the macro view.

     

     

    옵션

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