Waters Corporation

  • Jr.Excellence Center Representative

    근무위치 KR-Seoul
    Waters Division
    Administrative Support
    New Hire
  • 개요

    The service response center person need a keen understanding and a positive attitude.
    Also It will have the leadership to represent Waters Korea services.

    1 SVC Response Center and CIT
    2. CRM quotation
    3. Support all back-office works in Customer Success department






    1 SVC Response Center
    1) SVC FSE Assign & Engineer call-back
    2) Assign to Sales
    3) Assign to MKT
    2. CIT support
    1) Inform PM/Qualification to Engineer
    2) Other administrative works with CIT
    3. CRM quotation
    1) instrument transfer Quotation to customer
    2) SVC part Quotation to Dealer
    4. Support all back-office works in Customer Success department
    5. Other administrative works in coordination with F&A team



    1. Actively engaged internally and externally
     2. Excellent organizational skills, ability to multi-task and attention   to detail
     3. Above College Degree 
     4. Strong computer skills such as excel, etc
     5. Seeks out feedback and learns from experience.
     6. Strong communication and understands how the service process



     - Communication & Interpersonal Skill Teamwork

     - Customer Commitment

     - Continuously develop oneself independently.

     - Diligence and sincerity

     - Multi-tasking & Time Management

     - Actively collaborates and share information based on the macro view.




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