The candidate will be required to have knowledge and experience about LC, LC/MSMS, or LC/Q-Tof, be able to solve customer’s application problem, and deliver knowledge to customers and sales team. With the customer-oriented mindset, meet the customer’s expectation and service. You will be required to collaborate with Sales/Marketing Forces.
1. Provide post-sales customer education to customers.
2. Deliver information from headquarter to sales.
3. Collaborate with sales and marketing persons when conferences or other activities held.
4. Provide instrument/method demonstration when need.
5. Perform technical support, mainly on post-sales but will perform pre-sales technical support if necessary.
6. Maintain job efficiency by constantly reviewing the time utilization of own activities